Certified Public Library Administrator Program

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Certification Process

Competencies/ Standards

COURSES OFFERED

For CPLA Candidates

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Re-Certification

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Certification Review Committee

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ORGANIZATION AND PERSONNEL MANAGEMENT - core

Given the following resources are available to the candidate:

• The library's long-range plan (vision, mission, strategic plan).
  
• Operating budget.
  
• Staff and board audit.
  
• Programs, services, resources audit.

The candidate is expected to:

• Recruit staff.
• Make hiring decisions.
• Supervise staff.
• Evaluate staff's performance.
• Identify staff's training needs.
• Implement training.
• Fire or terminate staff.
• Evaluate the effectiveness of the organizational structure.
• Evaluate personnel policies.
• Identify resources for staff.
• Secure resources for staff.

The candidate may:

• Develop staff incentives.

The criteria to judge the adequacy of the performances are:

• Personnel policies comply with local, state and federal mandates or requirements.
• Hiring, firing and training decisions are based on staffing needs.
• Necessary staff resources are available to support delivery of programs and services.
• Organizational structure is effective and efficient.
• Staff get timely feedback so they can self-correct or align performance with library goals
• Staff has access to tools and information they need to do their jobs.
• Staff is trained as required.

Learning Objectives :

• Write effective personnel policies.
• List the key legal issues involved in hiring and managing staff.
• Describe the benefits and steps in conducting a staff study.
• Practice basic conflict resolution skills.
• Write a staff development and training plan that includes the introduction of technology.

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